Contact Us

Thank you for shopping at Mokvriis.

If you have questions about our products, orders, shipping, returns, refunds, or store policies, please contact our customer support team.

Customer Support

Email: service@mallvic.com

Phone: +1 (226) 493-1029

Customer Service Hours: Monday–Friday, 8:00 AM–5:00 PM Eastern Time, excluding applicable public holidays.

Order Assistance

For questions about an existing order, please provide:

• Your order number.

• The email address used at checkout.

• A brief description of your inquiry.

For damaged, defective, or incorrect items, please include photographs where available.

Returns and Refunds

To request a return or refund, please contact us before sending any items.

Our support team will review your request and provide the appropriate return instructions.

Please do not send returns to our business address unless specifically instructed.

Business Information

Store Name: Mokvriis

Legal Business Name: Synthos LLC

Business Address:
10449 W Palm Ln
Avondale, AZ 85392
United States

Website: https://mokvriis.com

We look forward to assisting you.