Privacy policy

Privacy Policy

Last Updated: October 30, 2026

Mokvriis, operated by Synthos LLC ("we," "us," or "our"), respects the privacy of its customers.

This Privacy Policy explains how personal information may be collected, used, disclosed, retained, and protected when you visit https://mokvriis.com, place an order, or contact us.

1. Information We Collect

Depending on your interactions with our website, we may collect the following categories of information.

Contact Information

  • Name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

Order Information

  • Products purchased

  • Order history

  • Transaction details

  • Shipping and delivery status

  • Return and refund requests

Payment Information

Payments are handled by payment service providers. We may receive limited transaction information necessary for order management, customer support, fraud prevention, and recordkeeping.

Technical Information

  • IP address

  • Browser and device information

  • Website interactions

  • Cookies and similar technologies, where used

Customer Communications

  • Support requests

  • Feedback

  • Order-related correspondence

2. How We Use Personal Information

We may use personal information to:

  • Process and fulfill orders.

  • Arrange shipping and delivery.

  • Provide customer support.

  • Manage returns and refunds.

  • Send order-related communications.

  • Maintain website security.

  • Detect and prevent fraud.

  • Improve our website and services.

  • Comply with applicable legal obligations.

  • Send marketing communications where permitted.

3. Information Sharing

We may disclose information to service providers involved in our business operations, such as:

  • Ecommerce hosting providers.

  • Payment processors.

  • Shipping and fulfillment partners.

  • Customer support providers.

  • Website security and analytics providers.

  • Advertising partners, where applicable.

  • Government authorities when disclosure is legally required.

We do not sell personal information for monetary compensation.

Certain analytics or advertising practices may be classified as a sale, sharing, or targeted advertising under applicable privacy laws. Where required, appropriate notices and opt-out options will be provided.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies for essential website functionality, shopping cart operations, checkout, analytics, and advertising features where enabled.

You may manage certain cookie preferences through your browser settings or available website privacy controls.

5. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of electronic transmission or storage can be guaranteed completely secure.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, and comply with legal obligations.

7. Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Request access to personal information.

  • Request correction of inaccurate information.

  • Request deletion of eligible information.

  • Opt out of certain marketing communications.

  • Opt out of qualifying sales, sharing, or targeted advertising.

  • Exercise other privacy rights available under applicable law.

To submit a privacy request, please contact service@mallvic.com.

We may request information reasonably necessary to verify your identity before processing certain requests.

We will not unlawfully discriminate against customers for exercising applicable privacy rights.

8. Marketing Communications

Where marketing emails are offered, you may unsubscribe using the link provided in those communications or by contacting customer support.

Necessary transactional and order-related communications may continue.

9. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware of such collection, we will take appropriate action in accordance with applicable law.

10. Third-Party Websites

Our website may contain links to independent third-party websites.

We are not responsible for the privacy practices of those websites.

11. International Data Processing

Personal information may be processed by service providers located outside your state or country, subject to applicable legal requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, business practices, or legal obligations.

The latest version will be published on our website.

13. Contact Information

Store Name: Mokvriis
Legal Business Name: Synthos LLC

Business Address:
10449 W Palm Ln
Avondale, AZ 85392
United States

Privacy Contact Email: service@mallvic.com
Phone: +1 (226) 493-1029
Customer Service Hours: Monday–Friday, 8:00 AM–5:00 PM Eastern Time
Website: https://mokvriis.com