Shipping policy

Shipping Policy

Last Updated: October 30, 2026

Thank you for shopping at Mokvriis. This Shipping Policy explains our order processing times, shipping fees, estimated delivery periods, and procedures for shipping-related inquiries.

1. Shipping Destinations

We offer standard shipping to eligible addresses within the United States.

Shipping availability is confirmed at checkout.

2. Order Processing Time

Orders are normally processed within 3 business days after payment confirmation.

Business days are Monday through Friday, excluding applicable public holidays.

Processing time is separate from shipping transit time.

3. Estimated Delivery Time

Estimated shipping transit time is 20–30 business days after dispatch.

Including processing time, the estimated total delivery period is approximately 23–33 business days.

Delivery times are estimates rather than guaranteed arrival dates. Actual delivery may vary due to circumstances beyond our reasonable control.

4. Shipping Fees

Mokvriis offers free standard shipping on eligible orders within the United States.

No minimum purchase amount is required.

Any applicable taxes or additional charges will be disclosed at checkout.

5. Order Confirmation and Tracking

After placing an order, customers will receive an order confirmation email.

Once tracking information becomes available, it will be provided through the applicable shipping notification or order tracking service.

Tracking updates may take additional time to appear.

6. Shipping Address Accuracy

Customers are responsible for providing accurate and complete delivery information.

If you notice an error in your shipping address, please contact us as soon as possible.

Address changes cannot be guaranteed once fulfillment or dispatch has begun.

7. Shipping Delays

Delivery may be affected by severe weather, public holidays, transportation disruptions, destination restrictions, or other circumstances outside our reasonable control.

If your order experiences a significant delay, please contact our support team for assistance.

8. Missing, Damaged, or Incorrect Orders

If an order is missing, damaged, or incorrect, please contact us with your order number and a description of the issue.

We will review the matter and provide an appropriate resolution in accordance with applicable law.

9. Contact Information

Store Name: Mokvriis
Legal Business Name: Synthos LLC

Business Address:
10449 W Palm Ln
Avondale, AZ 85392
United States

Email: service@mallvic.com
Phone: +1 (226) 493-1029
Customer Service Hours: Monday–Friday, 8:00 AM–5:00 PM Eastern Time
Website: https://mokvriis.com